Internal Housekeeping Updates: February 2025
New Contact Number
For any property related concerns that require immediate attention on the weekends, please reach out to the updated service line is 619-363-8079. Press 7 to connect with a team member who can assist you. For all non-urgent matters, please continue to reach out to Claire at claire@thecoastalproject.com.
1099 Forms & STVR License Correspondence
All 1099s will be processed by January 31st. If you have not received yours after this date, please reach out to Jaqi at for assistance.
As a reminder, if you receive any communication from the city regarding your STVR license, please forward to Jaqi as soon as possible.
Linen Fees
The annual linen fees will be billed as part of your property’s operational costs. This $200 per-bedroom fee covers all linens and towels, with replacements for lost or damaged items included at no extra cost. Despite rising costs, we’ve maintained this rate by absorbing part of the increase. The fee will appear on your January statement—please review it accordingly. Let us know if you have any questions.
Long term Stay Opportunities
Share Your Interest
As we’ve seen a rise in long-term stay inquiries, particularly due to the recent fires in LA, we want to explore the possibility of offering extended stays through Airbnb and VRBO during the slow season.
Why Consider Long-Term Stay During the Slow Season?
There are several benefits to offering longer-term stays for your property:
- Steady Income: Extended bookings provide a reliable and consistent source of income during slower months.
- Higher Occupancy: Long-term stays help fill your calendar for longer periods, reducing the potential for vacancies and maximizing your property’s earning potential.
- Flexibility: You have the option to set the maximum stay length that works best for you, ensuring it aligns with your plans for the property. When it hits peak season, we are able to roll back those days to ensure profitability.
If you’re open to considering long-term stays, we can work with you to customize the terms and conditions for your property.
To help us better understand your interests and preferences, we’ve created a quick survey. If you are interested in offering your property for longer stays during the slow season, please take a few moments to fill out a survey located at the end of this email. This will allow us to gather the necessary details to make sure everything is set up according to your preferences.
If you have any questions or would like to discuss this further, please don’t hesitate to reach out. We’re here to help and happy to assist with any concerns or questions you may have.
Thank you for considering this opportunity—we look forward to hearing from you!
Our Commitment to the Guest Experience
At The Coastal Project, we are constantly exploring new ways to enhance the guest experience. We’d like to take a moment to highlight some of the recent initiatives we’ve put in place to elevate the guest experience.
We’d like to take a moment to highlight some of the recent initiatives we’ve put in place to elevate the guest experience.
Custom House Guidebooks
Our team has created personalized guidebooks for each property we manage. These guidebooks are designed to help guests make the most of their stay, from the moment they arrive until their departure.
The Guidebooks Include:
- Property-specific information, ensuring guests know how to use all amenities and appliances
- Personalized recommendations for local restaurants, bars, beaches, hiking spots, and other hidden gems nearby
Impact on Guest Reviews
We’re proud to share that guests are expressing their appreciation not only for the thoughtful amenities in the homes but also for the added touches and personal services we provide at The Coastal Project.
Looking Ahead
Thank you for being a part of this effort, and please don’t hesitate to share any feedback or ideas you may have. Together, we can continue elevating the guest experience.
We wanted to highlight this review:
“From the moment I inquired about the loft, the team at Coastal Project went above and beyond. They responded to my many questions almost immediately, even with the time difference, and always provided clear, helpful answers. Their level of communication felt like high-end concierge service—always available, professional, and kind. They even provided a storage bag locker link, which made our final hours in San Diego so much more enjoyable. The loft itself was exactly as described, with every amenity you could think of—BBQ, stove, towels, utensils, and more. It exceeded expectations and felt like home away from home. The attention to detail and care made this an exceptional experience. Huge thanks to The Coastal Project for making our stay so seamless and memorable. I would absolutely book again!”
